Terms of Service
These Terms govern your use of brambleplumbing.com and any services provided by Bramble & Sons Plumbing (“we,” “us,” “our”). By using our site or purchasing our services, you agree to these Terms.
Services
We provide residential plumbing repair, installation, drain, gas and remodel services in Plymouth County, Massachusetts. Specific deliverables are described in the written estimate provided before work begins.
Estimates and Pricing
Estimates are provided in writing and itemized. Project pricing holds for 30 days from the estimate date. Work beyond the written scope is quoted separately and requires your approval before it starts.
Fees and Billing
Work is billed per the schedule in the estimate. Payment is processed via the method on file.
Cancellation
You may cancel scheduled work by contacting us at hello@brambleplumbing.com. Materials already ordered and cut to size are non-refundable.
Property Access and Responsibilities
You agree to provide safe access to the work area and to disclose the location of shut-offs, septic components, well equipment and concealed pipework where known. We are not responsible for damage to concealed installations that were not disclosed or reasonably detectable.
Text Messaging Terms (SMS)
By providing your mobile number and opting in, you consent to receive text messages from Bramble & Sons Plumbing.
- Message types: estimate and appointment confirmations, arrival notices, service updates, billing notifications, and support communications.
- Message frequency: varies based on your service schedule and account activity.
- Message and data rates may apply. Your mobile carrier’s standard rates apply to all messages.
- Opt out: reply STOP to any message at any time. You will receive one confirmation message and no further messages.
- Help: reply HELP to any message, or email hello@brambleplumbing.com.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive text messages is not a condition of purchasing any goods or services.
See our Privacy Policy for how we handle mobile information.
Workmanship Warranty
Workmanship carries a one-year warranty from completion. Parts and fixtures supplied by us carry the manufacturer’s warranty. Fixtures supplied by you are fitted in good faith but not warrantied by us. The warranty does not cover damage from freezing, water quality, or work altered by others.
No Guarantee of Results
Plumbing in older properties can reveal further defects once opened up, and drain problems can have causes outside the building line. We do not guarantee that a quoted repair will resolve an underlying defect that was not visible at the time of quoting — we’ll stop, show you, and re-quote.
Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising from these Terms or our services is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
Contact
Bramble & Sons Plumbing
Plymouth, MA 02360
hello@brambleplumbing.com
(508) 555-0119